If there's one common conversation we have with all
of our hiring managers about their sales candidates,
it's the discussion as to whether their candidate is
a 'hunter' or a 'farmer.' With that in mind, it
seemed to be a good topic to review in this month's
newsletter.
Let's start with the definition of both in terms of their
personality profiles. The two predominant personality
traits of a hunter include 'higher dominance'
and 'lower conformity.' That means the individual has
above other desires a very strong desire to win, and
will do ãwhatever it takesä to make that happen.
The 'patience trait' may be high or low. If it's low,
then they prefer the 'quick kill.' If it's high, then the
long, drawn out sales cycle is the better natural fit.
Extroversion can also be high or low. If high, they
smile a lot. If not, then they scowl. Making friends?
That's for after work.
The hunter seeks to convince the buyer that they
have a solution to a problem that will yield the
intended results. These are not the easiest people in
the world to say ãnoä to. Prospects and clients that
like the hunter salesperson do so because they know
that their sales rep 'gets things done.' They like
their 'no-nonsense-approach' to business.
By contrast, the farmer exhibits extroversion and
patience as their highest traits. They will build
relationships first, and then 'facilitate the buying
process.' This sales profile exists to meet the
prospect or client's needs. They are excellent at
getting on the same side of the desk as the buyer,
and 'feeling their pain.' They are very good at
accommodating the wishes of their buyer, and people
just love doing business with them.
Buyers do not have a difficult time saying ãnoä to
farmers. After all, the farmer will understand, and
see things their way. Farmers can be extremely
effective salespeople when the buying process leans
more towards a committee buy, with lower- to mid-
tier people making the recommendation to senior
management. The farmer profile can also be
successful when the sales process includes working
with alliance partners in a collaborative sales
environment.
Here's another interesting phenomenon. Even with
clients that have many successful farmers and
hunters in their sales forces, the people that most
often move into the first-level sales management role
is the former hunter salesperson. These managers
can really make life for their formerly successful
farmer salesperson miserable, as they truly don't get
how their employee sells. In fact, it makes them
crazy. It can be the biggest single challenge for the
newly appointed 'former hunter' sales manager.
Can farmers and hunters succeed in the same sales
organization, selling the same product to the same
buyer? Maybe. Consider the variables that are
specific to your business, and to your sales cycles.
There are some sales environments that are awful fits
for farmers, just as there are environments that do
not fit the hunter profile. This could likely be a topic
that could fill a book (hey, that's an interesting idea),
but in the interest of letting everyone get back to
work, let's consider the following few things, and get
on to another topic:
First, look at the facts. Do you have any evidence of
success with both hunter and farmer salespeople in
your specific environment? If you do, pay attention
to that. By the way, this is a really good thing, as it
opens up many more avenues for filling your openings
with quality candidates. If you are the classic hunter
salesperson turned sales executive, resist the urge to
think that it's only people like you that can be
successful. Just because it is not your personal style
doesn't mean that it can't work. If you have
evidence of success, then you need to figure out
why.
Every sales position requires some element of both
farmer traits and hunter traits, but there will almost
always be a tendency to one or the other. Your job,
as the manager, is to understand the nature of your
sales environment, and then provide the guidance
and support to your salesperson to help them bridge
the gap in whatever area they are lacking. It's more
than simply playing the 'good guy' or the 'bad guy' in
the sales cycle. It's a matter of helping them
strategize the deal, and figure out the best approach
to victory. Accordingly, show me a sales manager
that does not know the intimate details of their sales
staff's key deals, and I'll show you a sales manager
that is not earning their keep.
If this is a topic that is of specific interest to you,
send us an e-mail to schedule a time to do some
brainstorming about your sales environment, and your
sales team.
E-mail
Want to know the Five Most Common Mistakes Made
in the Hiring Process, and How to Avoid Them?
How about The Six Things Management Does to Kill
Morale and Employee Productivity, and What You Can
Do To Fix It?
OPUS is pleased to let everyone know that we have
scheduled Webinars on both topics throughout the
first half of 2006. Our friends at Sage software have
been working with us on these two Webinars,
exposing them to their partners for the past 18
months, and they have allowed us the opportunity to
broaden the audience to non-Sage partners as well.
Both topics should have relevance to anyone that
has upcoming hiring plans or team productivity
challenges. Please check out the dates and the
details by clicking on the OPUS Webinar link below.
You can sign up for any of the dates that are listed.
We look forward to your participattion.
Special
note: Although the normal fee for the Webinar is
$95, we are offering it complementary to all of our
newsletter recipients.